Design is about people

Care personally, challenge directly.

[Scott, K. M. (2017). Radical candor: How to be a kickass boss without losing your humanity (First edition.). New York: St. Martin’s Press.]

Developing products excites my brain; developing people satisfies my soul. I lead the design operations team focus on growing the design practice within an organization.

Through empathy, nurture, and encouragement, I lead teams that celebrated the growth mindset. Each team member is unique, and each team member has his or her own focus on growing as a professional. I empower my team to focus on personal growth.

Through collaboration with business partners and cross-functional delivery partners, I advocate for the business value of design. In a balanced team, designers, product managers, and engineers all have an equal seat at the table and when we work together, we deliver the strongest results.

  • Single tree on rock, Against wind and tide
    On Resilience
    With all the massive tech layoffs, I’ve been thinking about what ops people can help—short-term and long-term. To people who are affected To people who are on the job To the business and teams, we support
  • 2022 State of DesignOps cover image
    2022 State of DesignOps
    There is no better time to be a DesignOps Practitioner. The 2022 State of DesignOps report review so much insights of the industry.
  • An image of an orange arrow pointing to opposite direction of all the white arrows.
    Corporate Rebels
    Get ready to turn the corporations upside down — essential to surviving. Those corporations that embrace the corporate rebels will survive, and those who hold on to the old way of doing things won’t.
  • 10 Progressive Organizational Structures
    Progressive or Traditional Organizational Structures?
    What can we learn from these progressive models? Is it possible to adopt any progressive structure within a generally traditional organization? Can design org be so different? Furthermore, SHOULD design org be so different?
  • Image with word IC to people manager
    I want to be a manager
    Have you thought about becoming a manager? What does it take, and how to move from your individual contributor role into a people managing role? Being a people manager is not a goal for everyone. But for some ICs, this is an aspiration. With the right mindset and skills, you will find it interesting, challenging, and rewarding. It also comes with new responsibilities. Let’s talk about the transition from ICs to people managers.
  • wood block of word resilience
    Resilience in DesignOps
    According to Susan Kobasa, a psychologist, there are three essential points in resilience training: Challenges, Commitment, Personal Control. As ops people the topic of resilience is extremely important. Being resilient is not easy. Being resilient is rewarding.