The year 2021 has been a challenging year for many people. Many people, including myself, had high hope that by 2021, our lives would be back to “normal”. Yet, we find the new norm is quite different from the “normal” we once knew. And the new normal looks very different for each individual. But, on the bright side, we learned that we are resilient.
In the next few weeks, I will talk about team health. In one of the most recent talks I gave at DesignOps Global, I mentioned that DesignOps could be measured more than the money we saved, more than the time we saved. What makes a happy team?
Most of the designers are visual people, reading off a long interview script hampers the efficiency of a design interview. There are other methods we can employ to aid this process.
As one of the tools used in service design the service blueprint plays an important role in helping a product team to identify product, application work flow and in diagnosing problems with operational efficiency. Hosting an all remote service blueprint work shot presents its unique challenges.