Celebrate design and design operations

[Thoughts]

On Resilience

On Resilience

With all the massive tech layoffs, I’ve been thinking about what ops people can help—short-term and long-term.
To people who are affected
To people who are on the job
To the business and teams, we support

I want to be a manager

I want to be a manager

Have you thought about becoming a manager? What does it take, and how to move from your individual contributor role into a people managing role?
Being a people manager is not a goal for everyone. But for some ICs, this is an aspiration. With the right mindset and skills, you will find it interesting, challenging, and rewarding. It also comes with new responsibilities. Let’s talk about the transition from ICs to people managers.

Resilience in DesignOps

Resilience in DesignOps

According to Susan Kobasa, a psychologist, there are three essential points in resilience training:
Challenges,
Commitment,
Personal Control.
As ops people the topic of resilience is extremely important. Being resilient is not easy. Being resilient is rewarding.

Developing People

Developing People

Taking the Oxford Women’s Leadership Development Program pushed me to examine how we develop people. In the past, I have been advocating how we need to utilize people’s superpower vs. trying to focus on room for improvement. But there is nuance to this general statement. For example, I was looking at a designer on a design team. What if a […]

Hire the best talents

Hire the best talents

Our interviewing process is not short. But it helps us to find the best match.
We believe finding a job is a match. We need time to find the candidates who match our vision and beliefs. Candidates need time to decide if we are the right design group for them in their current career stage.
Matching is hard. It takes time and planning.

Mentorship

Mentorship

Finding a mentor is rarely easy. However, as a person who has been in both roles, I can say it is beneficial. I’ve learned new skills, built long-lasting relationships, and expanded my professional network by being a mentor and mentee. So, whether you are a mentor or a mentee, it is worth the effort and time you put into it. 

Practice Empathy

Practice Empathy

I recently came across John Cutler’s posting and thought it was interesting. There are always two sides to the coin. I enjoy how John called it out as “It really is about what people are ‘feeling’.” On this subject, Zhiyuan Zheng on our product team recently did a presentation that resonated with me. He says, look over the behavior but […]