Celebrate design and design operations

[Thoughts]

Swoop and Poop

Swoop and Poop

When it comes to mitigate “Swoop and Poop” management style, many folks focus on how to avoid it. It is absolutely important. However, in this post, I want to focus on the aftermath. — How to deal with it when it does occur.

Two sides of the same coin

Two sides of the same coin

Recently I posted a question on LinkedIn to the design community: What is the strategy to achieve left, while the organizational structure is like the right. The question generated over twenty-two thousand views, and more importantly, it generated an excellent discussion.  My intention for posting the question is not for the answers, but to do a pulse check. The debate […]

The State of DesignOps

The State of DesignOps

Coming off the DesignOps Summit always fills me with excitement for a brighter future for design. Having been facilitating and participating in the DesignOps summit for the past few years, seeing more and more people getting into the designops fills me with joy. 
There is no other field I’d rather be in, and there is no other work I’d rather be doing at this moment.

Skip level 1 on 1

Skip level 1 on 1

Care personally, challenge directly. A skip level 1 on 1 meeting is a place for conversation. For both people to benefit from these meetings, stay organized, stay prepared, follow through when appropriate. A reflection from reading the blog post by Lighhouse.

Teach and Learn

Teach and Learn

According to a research blog published by Maryville University, “Importance of Training and Development for Employees” there are several significant benefits of employee training and development:
-Enhance employee performance
-Boost employee productivity
-Help with reducing employee turnover
-Assist with improving company culture

Team Culture

Team Culture

Culture vs. cult. Three letters make all the differences. When we evaluate candidates during the hiring process, there is very often a call for “Culture fit”. Unfortunately, a “culture fit” can quickly allow the “similar-to-me bias” to creep into the process.
Having a team culture doesn’t lead to employee happiness. However, having a team culture that is inclusive, diverse, and open is the foundation of employee happiness.

Flexibility

Flexibility

Where do people work, when do people work, and how people work, making all the difference in the outcome. If COVID shelter in place taught us anything, that we learn people have different preferences. Situation changes, people’s preference changes with it. What makes a happy team is providing flexibility accordingly.  Where do people work Recently, I came across an article […]

Employee happiness

Employee happiness

In the next few weeks, I will talk about team health. In one of the most recent talks I gave at DesignOps Global, I mentioned that DesignOps could be measured more than the money we saved, more than the time we saved. What makes a happy team?

To share or not to share

To share or not to share

Photo by Markus Winkler on Unsplash A few months ago, a designer shared a brilliant project workflow in a design group all-hands meeting. I reached out to them to ask permission to share the slide deck. To my surprise, they refused, citing the fact that too many times, people have used their ideas without crediting them.With my academic background, I understand the frustration. […]